Customer Service

Meeting the individual needs of our customers is, without a doubt, our top priority. If you ever need assistance with your Time Life account, or if there's a question you'd like us to answer for you, please remember that we're always just a phone call or e-mail away.

You can contact our Customer Contact Centre on 0800 942 255 Monday to Friday, between 8.30 a.m. and 5.00 p.m., or by email service@timelife.co.nz. We always welcome customer feedback; we are happy to hear from you and eager to resolve any concerns you might have.